Diversity, equity, and inclusion (DEI) efforts are becoming an increasingly critical part of the success equation. While diversity in hiring has long been a priority, today, there’s a greater emphasis on cultivating a supportive, respectful culture that ensures every employee has their unique needs met.

Getting your career off the ground comes with challenges. If you’re new to the workforce, you typically lack real-world experience. In some cases, that makes positioning yourself as an exceptional candidate harder, even if you’re highly capable. By taking a call center opportunity, your journey toward an exciting career is easier to begin. Here’s a look at how a call center job can jumpstart your career.

Securing an interview is inherently exciting, as it shows the hiring manager sees the value you bring to the table based on your resume. Cementing that initial impression is a must if you’re going to move forward in the hiring process.

As 2022 draws to a close, businesses in nearly every sector are facing significant uncertainty. Many experts believe a recession is on the horizon, with some stating one will undoubtedly occur within the next 12 months. As a result, organizations need to prepare for what may lie ahead. Navigating a recession is challenging, though not impossible.

Taking time away from work is common. Whether planned or unplanned, you may take time off due to unemployment or a personal factor. Either way, returning to the workforce after an extended period can be challenging. Some recruiters and hiring managers will be understanding about years away from work, but others may feel apprehension about hiring you.

An effective manager continuously ensures that their employees are provided with all resources needed to allow the organization to run efficiently. Managers must pay attention to many facets of leadership and learning within the organization.

The job search process can feel like a full-time job on its own. You may feel overwhelmed and not know where to begin. Outline the different steps in your job search process to stay organized and measure progress. Whether you are just starting or hit a roadblock in your job search process, the following three tips can help realign the direction you may go.

New year, new mindset, new career? If one of your New Year’s resolutions is to find a new job, let us help steer you in the right direction with the right job-seeking tips.

In the previous article of this series, we discussed how to prepare before an interview. To conclude our series on Interview Tips, we will focus on the four most popular interview questions that can be difficult to answer this week.

Riverway Business Services is excited to launch our second content series this year. We are taking a dive into FJORD’s 2021 top business topics and trends. A new topic will be shared bimonthly to ignite collaborative conversations regarding our collective experience in the ever-changing world. As we dive into our first topic, we have incorporated some questions to tie this topic to your own experiences.

If an outcome leads us to be financially stabled, our anxiety and stress levels may increase when we are uncertain of the result. Although you will not know right after the interview if you will get hired, you can help reduce our anxiety and stress levels before the interview to boost your confidence and increase your chance to have a successful interview.

In the last article of this series, we created SMART goals to steer our job search in the right direction. So, now that we are submitting applications and starting the interview process, how can we market ourselves better to future employers? This week, we will take a look into expanding our skillset and what resources are available to use.

In the most recent edition of the Organizational-Check Up, we focused on work-life balance and different ways to encourage a healthy balance between one’s personal life and their professional life. In this same vein, we wanted to highlight a hot topic in our office recently: Presence.

In last week’s article, we were able to define our career goals using two different exercises. So, how do we now achieve those goals? This week we will take a look into SMART goals, a quick and easy tool that can lead you to accomplish anything you set out to do. Follow along to create your own SMART goals as we define what each letter means.

Is it time for a “spring-cleaning?” We are approaching that time of the year where we take a good look around our environment and ask ourselves, do we need a change? This change may include redecorating your home, garden, following up on your New Year’s resolutions, joining new hobbies, or even looking for a change in your career.

Finding a work-life balance is something most working adults search for throughout their careers. This month’s topic of interest explores the ability to prioritize your job demands with the demands of your personal life. Finding the right work-life balance is different for everyone because it considers personal circumstances, business circumstances, what needs to be prioritized, and what is valued.

In the last edition of the Organizational Check-Up, we explored Mark Murphy’s guide to the four communication styles: analytical, intuitive, functional, and personal. Below is a small guide to leveraging your communication style in a performance appraisal or coaching situation.

Personality and communication styles can mirror one another, showing us indicators of how we respond to situations. Understanding ourselves give us the emotional intelligence to respond with respect and professionalism in situations that test our strength.

When it comes to taking care of our health, there are a few things we can all do to keep ourselves healthy and sharp: we can schedule annual check-ups with the doctor, incorporate more greens into our diet, and take time to move throughout the week.

Interviews can be terrifying and nerve-racking, but it doesn’t have to be if you are prepared! As a recruiter, I’ve had many experiences in interviews, where interviewees have completely impressed me and others… well let’s just say things could have gone better.